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How 88skor Handles Your Personal Data

At 88skor, your personal data is handled with care and clarity — we collect only what we need to run your account, process deposits through Touch 'n Go…

Data collected with your consentSecure account storageMalaysian law-aligned practicesYour right to access and correct dataClear retention periods
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88skor How 88skor Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Team Directly

If you have questions about how your data is stored, want to request a copy of what we hold, or need to raise a correction, our dedicated privacy contact paths are open around the clock. We aim to acknowledge your request within one business day and resolve it within 14 days.

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Live Chat

Connect directly with our privacy support team via live chat on the 88skor site. Available any time, day or night, with a typical first response in under three minutes for data-related queries.

Email Request

Send a written data request to our privacy team by email. Include your registered account email and describe your request clearly. We will confirm receipt and respond within 14 working days.

In-Account Messaging

Log in to your 88skor account and use the secure in-account message centre to submit privacy queries. Messages are tied to your verified identity, which speeds up data access and correction requests.

DATA HANDLING STANDARDS

Six Ways We Protect Your Account Data

From the moment you open an account to the day you request deletion, 88skor applies consistent data-handling practices across every layer of the platform.

Encrypted Storage

All personal data — including your name, contact details, and payment records from Touch 'n Go, GrabPay, Boost dan FPX — is stored using industry-standard encryption at rest. Only authorised internal systems can access decrypted records, and access is logged.

Cookie Management

We use session and preference cookies to keep your account logged in and remember your lobby settings. Analytical cookies help us understand how the site is used. You can adjust cookie preferences in your browser settings at any time without losing account access.

Account Security Layers

Your account is protected by password hashing and optional two-step verification. We do not store your raw password anywhere on our systems. Suspicious login attempts from unrecognised devices trigger an automatic review and email alert to your registered address.

Retention Schedule

We keep your data for as long as your account is active and for a defined period after closure, as required by applicable Malaysian law. Payment transaction records are retained in line with financial record-keeping obligations and then securely deleted.

Your Right to Access

You may request a copy of the personal data 88skor holds about you at any time. Submit your request through live chat, email, or in-account messaging. We will compile and deliver a structured data summary within 14 working days of verifying your identity.

Correction and Deletion

If any personal data we hold is inaccurate, you have the right to request a correction. Where your account is closed and no legal retention obligation applies, you may request permanent deletion of your data. We will confirm completion in writing.

Common Questions About Your Data at 88skor

Here are the questions our account holders ask most often about how their personal data is managed, what rights they hold, and how to contact us about privacy matters.

We collect your name, email address, phone number, and the details needed to verify your identity. When you deposit via Touch 'n Go, GrabPay, Boost dan FPX, we also log the payment reference to reconcile your account balance accurately.

We share data only with payment processors and identity verification partners who need it to complete your transaction or verify your account. These partners are contractually required to protect your data and cannot use it for their own purposes.

We retain your data for the period required under applicable Malaysian law and financial record-keeping rules. Once that retention period ends and no legal obligation remains, your data is securely deleted from our systems.

Submit a data access request through live chat, email, or your in-account message centre. After we verify your identity against your registered account, we will deliver a structured data summary within 14 working days.

Yes. If any data we hold is inaccurate, contact us and we will update it promptly. Deletion requests are processed once your account is closed and no legal retention requirement applies. We will confirm the outcome in writing.

We use session cookies to keep you logged in, preference cookies to remember your settings, and analytical cookies to understand site usage patterns. You can adjust or block cookies through your browser settings; this will not prevent account login.

Passwords are stored as hashed values — never in plain text. Two-step verification is available for your account. Any login attempt from an unrecognised device triggers an email alert to your registered address so you can act immediately if it was not you.

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